Appeals, Events — December 30, 2013 at 12:53 am — Updated: June 6, 2014 at 11:45 pm

Volunteer with ChildLine this New Year


Volunteer with ChildLine this New Year, help vulnerable children and feel positively better

New research has found that volunteering for ChildLine benefits the volunteer too and hasa positive personal impact

ChildLine has today released figures that show that it’s not just children who benefit.  Volunteers get more than they bargained for as a result of volunteering, with 77.2% stating an increase in confidence in their abilities and 64.9% saying they’ve had an increase in their own sense of self esteem.  Over half (54.8%), have seen an increase in their emotional well being.

The findings are being announced by ChildLine as it launches its New Year’s Resolution campaign, which is asking for members of the public in North Wales to make a resolution that counts and offer their time to support children and young people who desperately need their help.

People in North Wales can volunteer to support in two different ways; either at the ChildLine counselling base in Prestatyn or as a Schools Service volunteer in primary schools across the area.

As a ChildLine helpLine volunteer;  you  will spend four plus hours per week helping to offer children and young people aged 18 and under, confidential advice and support via the 24 hour telephone helpline or online, using the increasingly popular 1-2-1 chat and email service.

ChildLine volunteer, Dave Taylor said: “For some young people ChildLine is almost like a life line when they have no one else to talk to. For me, to be able to give up a little of my time to talk to young people who don’t have such a great time themselves  just means the world to me and I wouldn’t give it up for anything.”

The ChildLine Schools Service is a pioneering new initiative  which aims to be in a position to visit every primary school in the UK once every two years by 2016, to talk to children aged 9-11 about abuse, how to protect themselves and where to get help if they need it.  The Schools Service already has some volunteers but in order to protect a generation of children, one primary school at a time, ChildLine needs to recruit more volunteers across North Wales.

ChildLine schools service volunteer Jennifer Mcintyre explains, “When you have finished an assembly you feel like you have made 30 new friends, it’s great. The children are all brilliant and we have fun. It’s inspiring you never tire of it.”

As a ChildLine School Service volunteer, those signing up will spend up to half a day per week helping support the ambitious new programme which aims to prevent abuse before it starts by equipping children in every primary school, in every community of the UK, with the knowledge they need to act with confidence if they fear abuse.

Using a series of age-appropriate assemblies and interactive workshops, trained volunteers encourage children to recognise situations where they may need help and show them ways of accessing support.   The Service has already visited children in a cross section of schools and has proved incredibly popular with children, teachers and parents.  99 per cent of schools across the UK who provided feedback in 2012/13 claimed that their pupils’ knowledge of child abuse and bullying was enhanced as a result, whilst 91 per cent stated that their pupils were now more aware of who to talk to if they felt unsafe.

New volunteers receive expert ChildLine training and ongoing support to help them gain valuable skills in communicating with children.

For further information and details on how to apply, please go to

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