Local News & Archive — February 19, 2016 at 4:49 pm — Updated: February 20, 2016 at 1:20 am

Banned for life: Amber House manager admits neglect

Amber House, Abergele

Amber House, Abergele

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The manager of an Abergele care home, which closed after a damning report by inspectors, has been banned for life from providing care services.

Bernice Jaumotte was struck off from the social care register after she admitted misconduct and neglect at the privately-run Amber House. The 64 year-old had been suspended from nursing since last August.

Inspectors who carried out spot checks in December 2013 reported said residents’ needs were ignored and the home itself was in poor condition. Some residents were seen engaging in sexual activity, which went ignored by management – while others had been found looking unkempt with torn clothes.

The Care Council of Wales probe, prompted by complaints, found basic facilities such as beds, carpets and crockery were of poor quality and unclean. A report criticised managers as ‘disorganised’, unable to provide care plans and lacking in clear leadership. After a further inspection in March 2014, inspectors said they were not satisfied that progress had been made.

A disciplinary hearing in Cardiff heard Mrs Jaumotte plead guilty to eight misconduct charges. She had taken over Amber House in May 2013 as a temporary manager – her lawyer said some of the offences had taken place before she took charge. Mrs Jaumotte said: ”People lied to me that things were being done. I had no reason to think that anything was wrong. You take your eye off the ball and things can go badly wrong very quickly.”

A permanent manager was later hired but resigned two weeks after inspectors visited the home. The CCW review prompted Conwy County Council to move some of Amber House’s 24 residents elsewhere, before the home was finally closed in the summer of 2014. A separate inquiry was also launched into the treatment of two patients suffering from dementia.

Dr Norma Barry told Mrs Jaumotte that the disciplinary committee was still not convinced that she accepted full responsibility for ”widespread and significant failings”. Banning her for life, Dr Barry said: ”The problems at the home were wide-ranging and significant and vulnerable residents were put at risk…there is an ongoing failure to take full responsibility.”

Mrs Jaumotte, who worked for Larkfield Care Homes for 20 years, was managing Larkfield House in Rhos-on-Sea, when she was suspended.

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